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New India Assurance Complaints & Reviews

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Updated: Sep 9, 2024

Complaints 696

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119

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So far, so good. New India Assurance is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope New India Assurance will keep up the work and continue to help more customers with their concerns even better 🤝

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Complaint regarding non-reimbursement of two-wheeler insurance money for the past 2 years

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claim not settled. delayed more than 2 months

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new india mediclaim policy no : 14200034179500002410

New India Assurance reviews & complaints page 21

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Address: Bharatpur, Rajasthan, 321001

Sir, i have taken insurance policy for my grand i10 from shakhun hyundai motors bharatpur.in july my car windscreen broke down. So i go to workshop. They said that they have send my file to delhi office and they will work according to the orders from there. But i don't have any information about my whereabouts of my claim file. So pls take some serious action about it. I am hoping for a positive response soon....

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Address: Varanasi, Uttar Pradesh, 221005

With the reference of policy no[protected] of my car, i would like to inform you that this was zero depreciation car insurance policy. The total amount paid by me to car workshop was approximately rupees 20, 600. While i received through reimbursement only rupees 17, 097. So i am requesting you to please tell me that why rupees 3500 are deducted. As i know file charges remains approximately rupees 1000. Kindly tell me the exact...

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Policy no :[protected]
Renewed on 25.10.2017 from kolkata division vi (510600).
In the policy it has been stated medicare as per tpa.

As per prospectus approved by irda (Irdai/nl-hlt/nia/p-h/v. I/346/13-14 all the claims to be settled by nia.

Kolkata divn, is not making necessary changes in the policy by suitable endorsement, waiting for approval of ho.

Taken up the matter...

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Policy no :[protected]

Submitted claim of rs 2, 670/ on 25.9.17 to kolkata div. Vi (510600). Divisional manager forwarded the documents to tpa for settlement.

Tpa could not do it since the policy is not a cash less policy & it is to be settled by nia.
It still remained pending inspite of vigorous follow up with kolkata div :vi (510600) & customer care ho,...

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Policy no 210100/34/17/95/00002436. Renewed on 15 nov. Still not received hard copy of policy. If policy issuance is so late what about claim? Send me soon. Please send me hard copy of my mediclaim policy on my registered address. So i request you to resolve this problem as early as possible. Every year i am facing the same problem.in private company policy issuance is very fast. That is why people go for private company...

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Address: Mumbai City, Maharashtra

Website: www.newindia.co.in

I am sourav chhabra from faridkot, punjab, 151203 a policy holder of your insaurance company wth policy no ldh/[protected] where i have fully insured my honda active 3g with reg. No:pbo4y 4506, engine no: jf50eu6070658, chesis no:me4jf509mgu070603 on[protected] valid till mid night of[protected]. Recently my brother met with an accident he slipped on road due to emergency breaking while driving as cow suddenly came infront of him and felt...

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Address: 600106

Website: [email protected]

From,
Ibrahim m
Old no.10, 'o' block, m. M. D. A. Colony,
Arumbakkam, chennai - 600106. Tamil nadu.

To,
The new india assurance co. Ltd.
Saidapet branch (710404),
375, anna salai, 2nd floor, saidapet, chennai-600015. Tamil nadu.

Reg: claim letter for bike accident for policy number[protected]

Make : bajaj
Model : avenger 150 streetbr...

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Address: Nashik, Maharashtra, 422009

I had took online policy on 09/01/18. By mistake i had given incorrect registration number for my 2-wheeler.
After that iimmediately contact on toll free number, they had given me 1-mobile [protected] number & 2-local number [protected] & [protected], nobody picked up the call & the mobile number holder is saying its wrong number. The email id nia.[protected]@newindia.co.in given also not replied yet. When again i contacted toll free number,...

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Address: Mumbai City, Maharashtra, 400060

Policy no...[protected]... Claim ref no... T[protected]... All the required documents have been submitted... Still claim has not been settled... Need urgent help... Policy holder... Mr vasant dattatray soman... Thanks and regards... [protected]... Ps... Plz resolve my complaint else i will wrie to insurance ombudsman.. And i will also post the same detals in face book... Inspite of constant followup i am fed up.. Even i have not recd...

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Address: New Delhi, Delhi, 110018

Hello,

I have medi claim policy policy no:[protected] since 2009 and since then till date i have not claimed anything. As per my knowledge and the details shared to me by the agent all pre-existing diseases are covered. But i saw the optional cover table is updated with not opted. This was not been told to me when i purchased the mediclaim.
Hence request you take the necessary action and add the optional cover...

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Dear team,
This is aakash, my mobile was drowned on 29th august 2017 and i had registered a claim for that with quick heel. I did all my formalities within 15-20 days. And from last 20-45 days i am continuously following up with the team for refund of payments i. E rs.8, 200/- which they agreed upon to give. From so many days they are telling that we have already sent the payment to insurance company and it will be done. I am fed...

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This is to inform you that we have purchased maruti wagon r around 5 months before and car no. Is up80 ee 3018 & owned by brijender sirohi. Further, our insurance was covered by new india assurance, agra. Unfortunately, we got an accident and found our car damaged which was only 2 months old car at that moment. So, immediately we went to maruti showroom and also inspected by new india assurance. Furthermore, maruti already intimated us and...

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Address: 688004

Hay my name is reji. K. Y
I have your policy no :[protected]
I got hospitalised on 18/11/2017 at ps mission hospital kundanoor, kochi by ear paining, so it was suddenly illness i had and they given me 5 days treatment in antibiotics which is preferred by the physician. When i admitted i had applied for the mediclaim and medibuddy people messaged me that my mediclaim for cashless has been approved for rs.5000/- which...

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Address: Mumbai City, Maharashtra, 400054

Dear sir,
I sanjeev n. Dhavan have submitted icici bank cheque no : 2838 dated 18 nov, 2017 for renewal of my mediclaim policy for insurred amount rs 700000/- (Seven lacs) with cheque amount = 21856/-. This cheque amount is handover to development officer mr. Milind kane (2d5611598) of santacruz branch, mumbai 400054. Cheque cleared on 18 nov, 2017.
The policy handover to me of insured amount rs.500000/- (Five lacs only)....

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Address: Ghaziabad, Uttar Pradesh, 201014

My professional indemnity policy was from 4/1/17-3/1/18. I received no reminders for renewal and when i myself tried to go online to renew, it was not happening, so i called customer care which a girl picked from chennai centre and said that she would revert back. Never reverted back eventually my policy expired todday. When i enquired how to renew. They said u have to go in person. Not acceptable at all. I am highly dissatisfied
br...

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Address: 380015

Sir / madam,

Vide email dated 26.08.2017, i have lodged a complaint, on behalf of my father, who was a policy holder of the new india assurance company limited being policy no.[protected] against illegal deduction carried out by your company from claim application to the tune of rs.51, 042/- being the admission / treatment charge of sterling hospital, ahmedabad. As stated in the earlier email dated 26.08.2017, out...

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Policy no:[protected]
Claim ref. No: [protected]

I have claimed within 15 days after my wife got operated. Hence, they required some more documents which i provided from hospital on 8-11-17.

My agent said the claim will not pass. Eventually, please give me in writing. Since then, he has been trying to get an official reply from raksha tp but i am not getting any reply.

I have...

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Address: 400708

Case id : 15858354 my wife had gynecological problems since past 2 years and she was diagnosed amenorrhea she had to undergo a minor surgery (Hysteroscopy with dilatation and curette). When i contacted uhc for cashless transaction, they called and said, seeing the hospital records, based on the documents submitted, current admission is only for investigation and evaluation purpose only. And they cannot approve it. However in reply i claimed...

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Address: Mumbai City, Maharashtra, 400007

New india assurance co ltd — mumbai
Claim no[protected]

Policy no -[protected]

Claimant - master dishant c shah

I am deeply regret to inform my son dishant was admitted in h n reliance foundation for

Tb treatment. He was given anesthesia, dishant shah was in the operation theater
Hospital had undertaken taken "ebus-biopsy" ebus-tbna.
br...

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Address: Mumbai City, Maharashtra, 400076

I have a fiat linea car which is insured with the new india assurance co ltd, sakinaka d. O. The car belongs to ex new india assurance executive and after vrs taken in 2014 the car dues were paid fully to nia and settled. But we never recieved the noc from the company despite of multiple follow ups through emails.
Certainly the is still in the name of new india and the user is samarendra das. Unfortunately my car met with an accident...

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