New India Assurance — bhavishya arogya policy no. 153102/02/0000/1099 date of purchase 26/03/02 - cataract surgery

Address: Pune, Maharashtra, 411060

Dear mr. Limje, nia - pune

You had assured me that the claim amount will be credited to my account last week but still same has not been received. Claim settlement is overdue by 4 weeks due to various flimsy reasons at your office.

I am sorry to state that if i do not get credit of the claim amount this week, i will be forced to complain about this matter to irda and ombudsman office.

Absence of reconciliation of accounts at your office should not be a reason to cause inconvenience to customer, else i am forced to believe that we should not have trusted nia and bought your bhavishya arogya policies.

Regards,
Gkk singh