New India Assurance — claim id mdi 3807234 of tpa mdindia health insurance

The claim for rs 2321 was lodged with tpa mdindia health insurance on 8-1-2018. Claim id 3807234
Till date i have not received the payment.
Tpa customer care dept is not replying emails sent to them.
The mdindia website shows that claim is penging for new india assurance co approval which til date is not attended by new india assunce
Kindly see that amount of my claim for rs2321 is realesed immediately