New India Assurance — claim repudiated

Address: Centre point Aligarh

I am munindra kumar gupta, employee of l. I. C. Hathras district. I had my right eye catract operation by dr. Prakash in agra. I submitted all the operation related bills and copies at lic office to process my mediclaim.
Also, i have sent my claim letter to nic and bima lokpal to address my concerns. Yet i didn't get my mediclaim for my right eye catract operation.
My serial no. Is 226119 and policy no is[protected].
Kindly, look into the matter positively and help me to get my mediclaim as soon as possible.

I have escalated this issue several times to irdai grievance cell but there is no response from their side yet.