New India Assurance — delay in claim procedure

Address: Surat, Gujarat, 394010

Website: Nia.co.in, [email protected],[email protected],[email protected]

Respected sir,
I am anand singh writing this letter to inform you that my vehicle tavera neo3 no. Gj-05-jl6683 has been stolen on 8/8/2017 which was insuresd by your company new india assurance. Policy no.[protected]. For which i had filed an fir on the same date 8/8/2017 after the 3 months i got the panchnama from the court in which it is written the vehicle could not be founded.
After that i had submitted all the documents to insurance company.
Like fir report, panchnama, letter of indemnity, letter of subrogation etc. After that the manger (Sunil pal) said you have to make an affidavit from court in which in which it should be written that your rc book was in vehicle and it was also stolen with the car after that you will get your claim. So i prepared that document and submitted that also but after a month after that the the manger said that you go and pay all the loan amount which is near upto 3, 63, 748rs. To your icici bank lan no. Lasur[protected] and bring the noc letter and submit to us after you will get your all claim amount. But sir i don't have enough money to pay all the loan amount.
So it is my request to you instead of paying me you pay all the amount to icici bank after that they will provide you noc letter and after that icici bank will transfer all the amount in my bank ac.
Now, it's 9 month and so much delayed now also iam paying my installments plz sir do something about this matter.
And i want to tell you one incident a car of my friend was also stolen after my car was stolen which was also inaured by new india assurance he got his cliam before me he said that he had given the bribe to employ of company of about 70000rs. After that he got his cliam and if i want my claim i also have to give bribe. But i don't want to do this so sir please take some action about this matters also. This type of nusence will harm the image of your company