New India Assurance — denied of reimbursement of medical expenses

Address: 583102

I Mr. Ramanjineya, have health policy holder since from 2015-16, I admitted hospital in JSW SANJEEVANI HOSPITAL FOR " laser treatment of varicose vein in Last month 30/05/2018. I submitted all the documents support of this.
But from your side you denied the claim because of policy not in hold of 24 months.
The reason is I genuinely aware of payment of renewal amount of policy in the period of 2017-18 within the time. But on Your Agent and my busy Schedule reason it is not renewed within the time. The Gap of policy closing date of 2016-17 and renewal is One month.
This is purely on Agent of Your company. I am staying in Bellary -Karnataka but policy renewed in the period 2016-17 and 2017-18 in the place of Sindhanur -Tq, Raichur Dist, Karnataka.
So on considered above please condone the delay and do the favorable to me.
With regards