New India Assurance — extraordinary delay in settlement and heavy deduction

Address: Vadodara, Gujarat

Website: New India Assurance co.grivience cell

Sir, i he gone through harnia operation on 26/1/17 at shreenivas hospital vadodara submitted my claim for rs.59, 131/- on3/2/17 and recd. Msg. For more documents on 14/3/17 which was fulfilled on 16/3/17:it is pls. Clearly note that one of rep. Of new india visited me to hospital 27/1/17 and ask me about my operation and took my photograph also. Then after many days pass i started follow up to md india my tpa at vadodara i met staff, i met mr. Sarang raj, bm, i met mr. Jigar shah, dgm i hs mailed them several times to them and mr. Yn pandya but all in vain. Then my case was transferred to regional office 9th floor, suraj plaza, sayali gunk vadodara. There on officer ms. Unnati dave tackle my case and called me to discuss the matter in presence of mr. Jigar shah and dr. Solaki. They he asked me lot of question and there conclusion is that hospital was blacklisted by them and dr. Has put some claims faulse. After that i frequently visited unnati pandya madam and requested her to do something in my favour.in the month of october as i hs meet mr. Makwana asstt. Manager of n i a co, girdhar chamber branch, v adodara t help me. Then after few days unnati madam has called me for compromise and ask me to write application for granting reasonable amount and deduct false claim amount from my bill. After my submitting request she has put one receipt of only repeat only 27, 121/- as my reimbursement. Which i hs sign with disturbed mind. As i m sr. Citizen and badly need of financial source due to my health problem and home circumstances. Even after that after so many follow up and request they have released only 27;121/- last week after deducting about 60% bill amount. Now pls. Carefully notice below mentioned points. A. My claim no. Md 13011639. (B). Rep. Of new india visited me in hospital. (C). Shreenivas hospital was blacklisted on 1/9/17. Sir i m poor sr. Citizen having many age related diesece and policy holder since 2003 u can check my claim ratio. Pls. Think how it is possible to do operation at the cost of 27121/- what is cost of operation, operation theatre, medicine and room rent etc. Moreover as per my knowledge yr. Company compensate by paying extra interest for delayed payment. Sir i humbly request you pls. Look into matter and justify me. With warm regards.