Dear sir,
We have registered a claim under our sfsp policy no.[protected] on date 12/01/2017 to your claim hub ahmadabad. They have appointed mr. A m patel as surveyor for our claim. They have visited at our place on the same day and inspected the affected place in half hour. They have instructed us to segregate the affected material and after 4 to 5 days they will visit our place. But after so many reminder on phone via our agent mr. Kunal gadhavi they have never turned back at our premise to assess the loss. We have given them many reminders but without inspecting properly they have just submitted the final survey report to insurer at ahmadabad office. They have not shown us any calculation or not shared any report to us.
We have come to know from our agent that they have submitted the no claim report to insurer. Our agent has asked your claim hub office to conduct joint meeting with surveyor but they have never arranged the meeting. So our director has visited your office and ask them to revise the report. But after so many follow ups with them they have made no correction in the survey report. Now please help us in this matter or else we have to file case against you in the consumer forum.
Kindly update us in this matter. Was this information helpful? | 
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