New India Assurance — Health insurance non settlement/reimbursement of claim amount

Address: Mumbai.

The claim was submitted to TPA MDI on 13.10.2020 for Rs.21161.00 claim no MDI 5882840, Co claim no TP[protected], MASTER Policy no[protected] and certificate no 712500/GH/FEB2020/552.
The documents submitted were acknowledged by TPA MDI on 21.10.2020.
In turn MDI farwarded to new India assurance for settlement.
Now my complaint before your good selves is that for the last more than 5months has lapsed but I am not getting my claim amount reimbursed.
Further kindly note that I have been sent several emails to MDI, Div manager NIA at Chennai, grievances cell NIA Chennai, as well as have a chat with NIA H.O. MUMBAI.
Kindly look into the matter.
In case you need copies of all relevant corresponds exchanged pl do write to me I m ready to send the same.
I do hope that you will certainly help me in getting my claim amount reimbursed.
Thanking you.
Sincerely yours
RAJA RAM GARG(senior citizen 77years old.)
[protected]
email [protected]@rediffmail.com.