New India Assurance — insurance claim of my mobile handset samsung a7 2016

Address: Solan, Himachal Pradesh, 173212

My handset Samsung A7 2016 is insured by new india insurance co ltd. It got damaged in an accident in bangalore. I applied for the claim on[protected] QuickHeal-Aarvi insurance brokers pvt ltd at their website : www.qhgs.aarviinsurance.co.in . My claim no is [protected]. I got my mobile repaired at samsung care centre as told by the brokers. I sent them the original repair bill, invoice bill and damaged part at their address.
My claim amount of Rs. 4708/- is pending for payment from the last 173 days.
the details of the handset is given below:
IMEI NUMBER: [protected]