New India Assurance — Insurance cover

Address: Mumbai City, Maharashtra, 400034

My scooter has become a wreck due to a rash driver who lost his control and rammed his car and damaged 5 vehicles in a row. The first one being mine, was completely broken and is nothing but a heap of junk. Since then, we have done everything the insurance company has asked us to, given them f. I. R. Copy, insurance copy (Comprehensive insurance), motor claim, rnz survey and estaimate, their peronal surveyor has inspected, their junk man has come but to no avail. My current insured deemed value is 36, 166?- for my honda activa, which they have just not given. What is the use of having an insurance cover when we have to do a daily follow-up yet no update from them. This incident took place on 30th may, 23 days have passed, my activa lies as a scoop of junk and have not got any update from them except them telling us to wait. How long should we wait!!!
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New India Assurance customer support has been notified about the posted complaint.
 
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Dear Sir,
We request you to please provide us claim dump sheet
for our policy no.[protected] insured name
The Commercial co.operative Bank Limited
Policy period 01/08/2015 to 31/07/2016

General Manager
The Commercial Co. Op. Bank Ltd.,
Jamnagar - (Gujarat).
Ph :[protected]

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