New India Assurance — Insurance has not been renewed.

Address: Chennai, Tamil Nadu, 600044

I am mahendra kumar jain. My new india assurance customer id is 1h3807042. I am having this medical insurance from past 9 years. And year by year iam paying sum of 10000. For renewal of this medical policy. This medical policy is for my whole family members. Now my wife has been admitted in hospital she has undergone a surgery. When the hospital is claiming the insurance. The new india assurance company is telling us that we are not a customer of that insurance company. Last december only i gave sum of 10000 rs. Through check to new india assurance. And the check has been passed from the bank.
My contact no :[protected]