New India Assurance — insurance returns not received

Address: Aurangabad, Maharashtra, 431005

On 15th of november we have registered a complain for the damage of mobile to the insurance company that due to others mistake my mobile fell down and it got damaged on the screen for which i have registered insurance claim to the your insurance company and we have submitted all the documents and has been given to the insurance company in the month of january but till date that is 27th of february i have not received the claim money