New India Assurance — less amount of claim settlement

Address: Banaskantha, Gujarat, 385310

MY POLICY NUMBER :[protected]
INSURED NAMEl: SONI PARASBHAI VASUDEV
CONTACT NO : [protected]
POLICY TYPE PRIVATE CAR PACKAGE POLICY- ENHANCED COVER( NIL DEPRECIATION COVER)
IDV : 665078.00 RS.

My car make ford figo aspire GJ08BF5562 met with an accident on 15th January 2018, which was shifted at SP ford Mehsana workshop the estimate of car repairing was around Rs.9.5 lakhs, after that Sr. 'A' Panel Surveyor Mr.Ajay Sharma reported the assessment of repairing of my car ford figo aspire GJ08 BF 5562 is around ruppes RS. 7, 50, 000 (seven lakh fifty thousand), So he had told me to do total loss of car becuase repairing amount is than the insured value (665078.00 RS as per policy).

But I want to repair it so I repaired it at Car Care Ahmedabad workshop with written concern of The New India Assurance Mehsana branch.

I had Paid Rs. 497168 (four lakh seventy one thousand and sixty eight) for repairing of my car and all the bill and vouchers are submitted to the The New India Assurance Mehsana branch on 11th april 2018 And I got claim settelement amount less than I spent on car repair as 380061.00 rs on date 06-JUN-18 inspite of nill NIL DEPRECIATION COVER policy.

after contacting the branch they replied "The vehicle No. GJ08 BF 5562 FORD FIGO covered under the Policy No.[protected], Insured Mr.Paras V. Soni was met with an accident on 15/01/2018. We have appointed our Sr. 'A' Panel Surveyor Mr.Ajay Sharmato access the loss, and as per the assessment of Surveyor we have paid the claim to Insured Rs.3, 80, 061/-(Three Lakh Eighty Thousand Sixty One only) on 06/06/2018 which please note." me on 29th june 2018 via email

then question is that If Mr Ajay Sharma( Sr. 'A' Panel Surveyor ) had done assesment of repairing of my car ford figo aspire GJ08 BF 5562 is around rupees RS. 7, 50, 000 at SP ford mehsana workshop than how he had done assesment only Rs.3, 80, 061/-(Three Lakh Eighty Thousand Sixty One only) after submitting all bills of repairing of car at Car Care ahmedbad which cost 497168.00 rs.???? and after submiting the estimate of Car Care ahmedabad's estimate report Mr Ajay Sharma( Sr. 'A' Panel Surveyor ) had not provided any assesment report to me or the Car Care Ahmedabad workshop. (This was confirmed with him on telephonic conversation with him on 10th july 2018).

So I here by submiting copy of insurance policy and bills ane reciept of repairing of my car which was submitted at The New India Assuarance company for claim settlement.

I here by Requesting you to pay the remaining amount of claim settelment