New India Assurance — mdi5650829, claim fully not settled

Address: 205 A Morar Ashish, opp Nitin co.,EE highway Thane West

I have paid covid-19 test charges rs 3000/- report, bills, receipt send. The expenses are pre hospitlise exp. Also i have paid rs 3500/- for ambulance expenses, which is post hospitlise expenses. But both the charges i have not received, many times i have given reminder, but there is no reply from them. At least tell me why it is dedicated. I have already made comments but no reply. Complaint no 130977 dt 16/07/2020. Kindly pay the deducted amount.