New India Assurance — mediclaim insurance - new india assurance | |||
My family is under cover of mediclaim policy more than 10 years. My daughter priyadharshini suffered from eyesight deficiency of -6 had to undergo lazik surgery at agarwal hospital chennai. I asked pre authorisation but it was denied for cashless hopitalisation but they mentioned in the mail that the expenditure can be reimbursed after submitting the original bills. I did it and was waiting for reimburement but they didnt respond for 3 months. Today they returned my paper saying that the claim was not honoured as the deficiency is -6 and it would have been accepted if it was -7. I couldnt accept the logical in this. They would have mentioned at the time of my first intimation to them I have been told by co patient new india accepted -6 in other case and no responsible person explained me in rightway. And i feel some fishy in their scrutnising the case. I need the right justice from the appropriate panel. Was this information helpful? | |||
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New India Assurance customer support has been notified about the posted complaint. | |||
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87, M.G. Road, Fort, Mumbai, Maharashtra, India - 400001
policy no[protected] ke policy holder nankau ki deth saudi arabia me deted 05 /03/2016 ko ho gai hai kai bar shikayat karne ke bawjood aapki co.ne abhi taq deth claim nahi diya hai aapka yah kritya bilkul anfair trade practice ka raha hai jiske karan co. ki viswsniyata par prashn chinah lag raha hai kripya tatqal sahayta ki jay