New India Assurance — mediclaim reimbursement

Address: 400092

I was admitted on 23/04/2018 and was discharged on 27/04/2018 in bombay hospital at marine lines, mumbai 400020 as advised by my cardiologist doctor satyavan sharma after a sudden fall and lying unconscious for some time on the floor of my house with my forehead banged on the floor and my forehead got swollen
I had submitted my mediclaim reimbursement form along with the medical treatment papers and diagnostic test papers with my claim id 16920683 dated 03/05/2018 today i was checking the status of my claim reimbursement and i saw the status as “denial review awaited”
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Comments

I have submitted all the claims documents in a month ago, but no claim has been received yet.
When I talk to their executives, they are not responding correctly.

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