New India Assurance — Mediclaim short settlement - policy 710100/34/15/25/[protected]claim no che-0117-cl-0002145
D
DURAIBABUS
from Palghat, Kerala
May 13, 2017
Address: Chennai, Tamil Nadu, 600021
Took My claim Policy 9 years before for Rs. 1 Lac each, for self and family members when all were health with New India Assurance Co. DO 100, Chennai 600001. Renewed without break till date when all were healthy. Enhanced the limit from 1 Lac to 2 Lacs 3 years before and reported Diabatics and BP in the proposal. There was no claim for all two years. In 2016 admitted for guiddiness. They TP - Vidal short paid by 18464/- . Reasons not given. They seem to have taken SI as1 Lac and not 2 Lac for claim settlement treating as preexisting disease . Mails not properly responded and Rs.18464/- not settled.Vidal Health is the TP.
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New India Assurance customer support has been notified about the posted complaint.
May 13, 2017
Updated by DURAIBABUS My husband mr. Premkuar (Died due to accident) several years before and renewed without any break. He met with accident and admitted into vijaya trauma care where he died due to accident. Fir and relevant documents were submitted to the tp (For the cash paid claim) belatedly. The claim amount was rs. 38902/- but they have applied pro rate (Reason not explained) and settled for rs. 6749/- short of rs.32153/-.
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