New India Assurance — migration of health insurance and credit of cumulative bonus.

Address: 560097

Your bangaluru office informed me that since mediclaim 2012 policy has been withdrawn and in lieu new india mediclaim policy has been introduced. My health policy is due for renewal on 24.04.2018. I am having continuous mediclaim policy in your organisation since 2005 and my self and my spouse accumulated sufficient bonus. Now we propose to migrate to new india floater mediclaim policy at the time of renewal. We have been informed by your bangalore office that the cumulative bonus can not be credited to our policy. But as per irda notification dt 16.02.2013 under section 5 and sub section "j" it stipulates that "at the renewal of the policy by providing suitable credits for all the previous years, provided policy has been maintained without a break" the present policy no. Is[protected]. Pl look into the matter and advice your bangalore office, mekri circle branch to credit the bonus while renewing policy. Pl confirm.