New India Assurance — motor insurance complaint against the micro office

Address: 600089

My complaint is against the micro office which is located in adambakkam chennai 600088.
I am totally disappointed with the service given by mr. Nagaraj. He is not giving proper response to the customers. For the past continues two years i had been insuring my commercial vehicle with new india. But unfortunately this year i have been forced to do insurance with an other insurance company completely because of your personnel mr. Nagaraj. Whenever i visit the office, the office would be in the closed condition.. For asking related to that, he will shout at me that, it is belongs to him and he wish whenever he feels to open. Please clarify me regarding this..