New India Assurance — no response

Address: Madurai, Tamil Nadu, 625010

Today we called 14 times to this landline no [protected] at madurai new india insurance hub to ask about insurance claim settlement. But they are not attending the phone call, what are they doing there?. They are commitment given to us to settle the payment on 11.04.18. But still, now they are not settled the claim amount in our account. We are waiting, but days are going.