New India Assurance — non issue of card by tpa of new india assurance co.-

Address: Gautam Buddh Nagar, Uttar Pradesh

New india flexi floater group mediclaim policy was issued in the name of neelam verma by new india assurance co. On 29.12.2017 vide policy no.[protected]. Tpa mentioned therein is health india insurance tpa services pvt ltd. Mumbai. Though more than two months has elapsed, tpa has not issued me the card to seek cashless medical facilities, if required. It clearly amounts to deficiency of service on the part of new india assurance co. Which have not pursued tpa to issue the card despite my personal visits to insurance co. Divisional office located in sector 63, noida. (U p)
Pl. Ask the concerned branch to get the things done, as being senior citizen, i can not make personal visit frequently for this purpose.
Neelam verma