New India Assurance — non issue of mediclaim policy cards

Address: Guntur, Andhra Pradesh, 522426

Ref :medi claim policy number[protected]

So far i have not received my policy id cards, same thing informed to heritage health tpa but they told me that already we have dispatched those cards to kodad branch office, so please send my cards to the below address immediately. Since 20 days i am waiting for these cards but process is very slow and no prompt response from them. So please look into the issue and resolve the problem. They have not sent my original policy document also