New India Assurance — not addressing my complaint properly

Address: LalBangla, Ameerpet, Hyderabad, Hyderabad, Telangana

Hi, my name is chandrashekar s from hyderabad. This is in continuation of my several emails that i had sent to the entire management for resolving the issue but instead of resolving it both the dep. Dm (Ms. Vedasree) and the dm from hyderabad seem to cover it. The dm doesn't even want to talk to me thinking that he owns the entire nia, hyderabad branches.
As it has been several times that i had sent emails and no proper info. As per rti act and lack of proper service/ grievances not resolved i would be taking the extreme step and would write both to the fm and pm's office stating that because of the kind of harassment and ill-treatment that these staff have given, i am taking the extreme step and they are responsible for the same. At least going forward other customers like me should not suffer by these kind of staff at the branches in hyderabad.