New India Assurance — not getting the claim

Dear sir,
I am Biju Varghese, PADUTHODU HOUSE, PADUTHODU P O, OURAMATTOM, PATHANAMTHITTA, KERALA -689544, have taken an Asha Kiran policy from New India Asssurance company on 22/07/2015 for 2 lakhs. My policy no. is[protected]. I have submitted a claim on December 2017. I don't get any claim and any information from you. Please give any information about my claim. My Mob No. [protected].