New India Assurance — policy issuance

Policy no 210100/34/17/95/00002436. Renewed on 15 nov. Still not received hard copy of policy. If policy issuance is so late what about claim? Send me soon. Please send me hard copy of my mediclaim policy on my registered address. So i request you to resolve this problem as early as possible. Every year i am facing the same problem.in private company policy issuance is very fast. That is why people go for private company