New India Assurance — refund of cd amount by your divisional office anand rao 670200 bangalore

Address: Bangalore, Karnataka, 560001

Copy of the last mail reproduced :

Request for release of the amount :

Ms. Revathi narayanan
Deputy manager
New india assurance co ltd
Divisional office 670200
Bangalore

Dear madam,

Thanks for your revert finally. We had sent so many reminders for payout (Please see the mail trails) and my first request to you was made on 31.8.2017 (3 months back)

Now we request you to close this matter immediately on final reconciliation within a reasonable timelines. (We hope the process of reconciliation has already started by now)

Kindly arrange to close this case immediately by suitable reconciliation else give us your consent for escalation to grievance section.

Note: we are a msme registered unit and need your support & help.

Summary:

We are unable to understand why the amount is not being refunded despite many follow up. Refer their mail dated 29.11.2017 assured after reconciliation but till date not action taken.

Escalation for help and resolution.

V s bilgi
Director
Kou-chan knowledge convegrence pvt ltd