New India Assurance — regarding claim of rear bumper

Address: Mathura, Uttar Pradesh

This is to inform you that my car had met accident due to which it was damaged from backside and had given it in the workshop for insurance claim. But the surveyor rejected the rear bumper claim saying that it has got temporary fixing. The reason of fixing has already been mailed to maruti suzuki and the manager of new india assurance mathura.
Even after a week i haven't recieved any mail regarding my issue and my car is in the workshop since 13 days.
When i got the insurance done the manner and responses were quick but now after giving the money when it is the time to claim there is no redressal to it. Kindly look into the matter seriously. I am waiting for the reply as it is causing lot of inconvenience to me.

Thanking you in anticipation
Regards
Monika pandey
[protected]