New India Assurance — settlement pending since 14/12/2017

Address: Mumbai City, Maharashtra, 400076

I have a fiat linea car which is insured with the new india assurance co ltd, sakinaka d. O. The car belongs to ex new india assurance executive and after vrs taken in 2014 the car dues were paid fully to nia and settled. But we never recieved the noc from the company despite of multiple follow ups through emails.
Certainly the is still in the name of new india and the user is samarendra das. Unfortunately my car met with an accident and now the insurance company is delaying my claiming stating that why the car is not transferred to the user. But i fail to understand desipite my reminders the authority have failed to provide me the noc. Then they troubling me now during a claim amounting to rs.45, 000 odd.in the first place they took the premium and punched the policy and now they arent entertaining the same.
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New India Assurance customer support has been notified about the posted complaint.
Dec 29, 2017
Updated by abhyudayadas
User Name: Samarendra Das
mobile number : [protected]
Car Model : Fiat Linea
Policy No:[protected]
Reg No : GA 07 K 0454
Dec 29, 2017
Updated by abhyudayadas
**** Email reminders sent to New India Assurance Co Ltd****

[protected] Forwarded message[protected]
From: <[protected]@gmail.com>
Date: 29 Dec 2017 10:51 a.m.
Subject: Fwd: No objection for vehicle GA07K0454 Transfer
To: "abhyudaya.[protected]@gmail.com" <abhyudaya.[protected]@gmail.com>
Cc: <brundaban.[protected]@newindia.co.in>, <[protected]@newindia.co.in>

Hi, kindly look into the long pending of our Car claim with claim hub of NIA, MRO 2 on my behalf as I am occupied otherwise.
You can also find our earlier request to NIA in the trail mail.

S.Das, SR No:12119

From: [protected]@gmail.com
Date: 15 January 2016 at 2:54:05 PM IST
To: g.[protected]@newindia.co.in
Subject: No objection for vehicle GA07K0454 Transfer
Dear Sir,
Pl recall my tele call on date me took VRS from NIA w.e.f 1st December 2014 from Panjim Div.Off. as Sr.Div.Mgr. but the ownership of above mentioned car is not transferred in our favour despite clearing all outstanding dues from my terminal payment
Request for disposal of the same please.
Thanks & Regards,
S.Das, SR.No:12119
Mobile No:[protected]
Sent from my iPhone
 
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