New India Assurance — surveyor not turning up.

Address: Baramulla, Jammu and Kashmir, 193101

I have taken a motor insurance policy for my scooty on 14.7.2017 having policy no.[protected]. A few days back while riding the scooty i met an accident. From that date i am requesting one mr. Nazir ahmad vakil (Niaag0007078) to arrange a surveyor sothat i can get my scooty repaired from your tied up dealer, but to my dismay he is not keeping his words of sending a surveyor. This attitude is not a professional one and is only giving a bad to a otherwise renowned company. Please help me to get my scooty repaired at an earliest. Thanks.