New India Assurance — tonsils and adenoids surgery claim

Address: Mumbai City, Maharashtra, 400101

My 5 year old daughter had to undergo a tonsillitis and adenoiditis surgery. The doctor recommended a coblation surgical procedure as this would help in quick recovery. The nia manual also states the goodness of this procedure. The total cost of the treatment was 1.25 lacs in which the cost of the coblation blade was approx. Rs 25, 000/-
As per nia they will not pay for the coblation blade as this is a special equipment. The amount of rs 25, 000/- has been rejected.

I do not understand on one front they approve of the surgical procedure and on another front they reject the coblation blade which is the most essential component of this procedure.

Kindly advice on the above.