New India Assurance — unnecessary chronic delay of claim

Address: Kollam, Kerala, 683511

I am a policy holder of the said insurer bearing policy number:[protected].my vehicle had affected with flood during the last August 15 and i had informed the insurer and submitted all said documents on 31august 2018. Surveyor had visited the vehicle and the concluded that the vehicle under damaged compleately due the disaster. But there is no progress in the case of claim. I had visted the office in several times and the officials said that they didn't get any report from the surveyor. The surveyor said that the vehicle does not sold the expected value so far and They only can release after the sale of vehicle.i am facing many grievances due to the negligent and irresponsible act of your side. So I have no other option to approach the court that you are continue the delay in this manner.