Newme — Received a different product

Address: FRAICHEUR RETAIL PRIVATE LIMITED Tower T1 Flat no. 22A,22flr Pashmina Waterfront, Bhattarahalli, Bangalore South, Bangalore-560049, Karnataka

Website: www.newme.asia

I have ordered a lingerie set which includes mini dress and a shrug along with it, but i have Received totally different product.
I am trying to connect them for return/exchange on WhatsApp but they are not properly available for resolving my concern and they are saying that they had been delivered the same product which i have ordered, they have very cheap and inconvenient service, they are nit
Listening me.
I am trying to connect them on call but they are not even receiving calls after 3 bells.
I have a very bad experience with NEWME.
I want my refund or i want exchange what i have ordered for.

Order id - 892555