Nobroker — No refund yet for the token amount paid to the Broker

Nobroker — No refund yet for the token amount paid to the Broker

P PKar Jul 21, 2021

Hi, I visited a flat in Bavdhan, Pune under the supervision of noBroker Agent Atish. I booked the flat by paying the token amount to Atish (5000/-) that day itself i.e., 11th July. After some time, we found an issue with the flat and decided to back out and requested Atish for a refund. The Agent (Atish) told us that we will get the refund within 7 working days. It has been almost 8 days and we are not receiving any update or any mail confirmation ( other than verbal ) from Atish. This is very unprofessional from noBroker's end. I am not sure whom I should raise the concern with because the only person I know is the noBroker Agent Mr.Atish and he is not responding. Request noBroker team to please resolve my issue asap. Thanks, Parth Kar [protected] Was this information helpful? No (0) Yes (2)
NoBroker customer support has been notified about the posted complaint.
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NoBroker Customer Care

from Bengaluru, Karnataka

Jul 21, 2021

Verified Support

Hi Parth, if you are eligible for a refund, we will never delay in processing the same. Hence, we would request you to share your registered contact details so that we can discuss your issue in detail.

PKar's [Complaint's author] reply, Jul 22, 2021

Then why didn't I get a call or response from you end even after raising a complain by mailing you?
This is the complain no. - #8363201
I have provided all the necessary details yesterday but no one from noBroker contacted me till now. Even your Agent is not replying to my texts.
I am expecting a response from your end asap.
Please call me on - 8334048112

Thanks,
Partha

PKar's [Complaint's author] reply, Jul 26, 2021

Hi @nobroker, Even after repeated followups from my end, why haven't I received a single call from you ? When can I expect my hardearned money back from you? Will this type of behaviour from your end encourage me to take any services from you next time ?
I am still waiting for a response and a refund.

Thanks,
Parth Kar
8334048112

NoBroker Customer Care

from Bengaluru, Karnataka

Jul 26, 2021

Verified Support

Hi Parth, thanks for sharing your contact details. We have highlighted your issue to our team and one of our specialists will certainly reach out to you on priority.

NoBroker Customer Care

from Bengaluru, Karnataka

Aug 7, 2021

Verified Support

Hi Parth, we understand that our team have been in touch with you and initiated the refund which we believe that you have already received. Please let us know if there is anything else we can assist you with.