Nobroker — Rent Not Credited - CPBAN16807 || Owner || Balasubrahmanya P ||

Balasubrahmanya P

Jul 1, 2023

Address: 560064

Hi,
The tenant is moved to our property with more than 15 days up so far. Delay in crediting deposit. Once Deposit was confirmed I was told that rent for 15 days of this month will be credited in 2-3 days. Even after 15 days, it is not credited. Reaching out to customer relationship manager is also very difficult.

Customer relationship manager talks all the process, agreement, terms & conditions and legalities when connected but no compliance.

Kindly help!

Thanks,
Balasubrahmanya P

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NoBroker Customer Care

from Bengaluru, Karnataka

Jul 2, 2023

Verified Support

Hi Balasubramanya, we constantly ensure that the settlement of rent to the owners' account will be done on time. Also, our dedicated relationship managers actively works on addressing the needs. However, we have cascaded it to the team and they will diligently work to resolve it. You can expect a call back soon with a well-thought-out solution.

NoBroker Customer Care

from Bengaluru, Karnataka

Jul 20, 2023

Verified Support

Hi Balasubrahmanya, as per the update, the deposit amount has been settled to your account. hence we are closing the case for now. Should you have any queries or assistance, please reach out to us.