Nobroker — Unethical behavior and delay in resolving AC services issue which is under warranty

ManavMM

Jul 11, 2023

Address: Gurugram

I wish to register a formal complaint against NoBroker's AC service. Despite my AC being serviced one month ago( 20th May, 2023) and still being under warranty, it is not functioning at all. I have already paid Rs. 5000 for the service(Gas + PCB Board Fix), but the assigned vendor is currently unavailable. Despite escalating the issue multiple times, I have been repeatedly assured by NoBroker that the vendor will arrive the next day. Unfortunately, this has been going on for the past eight days, with no resolution in sight. On 9th July 2023, I was informed that a new vendor would be assigned due to the unavailability of the previous one. However, until now, the problem remains unresolved, and every day I am informed that the details of the new vendor will be shared and the issue will be resolved by the end of the day.
Booking ID: HS-7155214
Booking Number - [protected]

Was this information helpful?

No (0)

Yes (0)

NoBroker customer support has been notified about the posted complaint.

Related NoBroker reviews

View all 1632 NoBroker Reviews

Comments

NoBroker Customer Care

from Bengaluru, Karnataka

Jul 21, 2023

Verified Support

Hi Manav, we can see that you already spoke with our team and confirmed that the AC issue has been solved. Since the issue is resolved, we are considering the case as closed. Should have any queries or assistance further, please don't hesitate to reach out o us.