Claimed

Nykaa.com Customer Care Contacts

1
Updated: Mar 15, 2024
Complaints
1113
Resolved
70
Unresolved
1043
Complaints
Nykaa.com
Customer Service Contacts

Nykaa.com Phone Numbers

Phone
+91 92 2220 1010
221
202

Nykaa.com Website

Nykaa.com Head Office Address

104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel
Mumbai
India
400013

Nykaa.com Social Media

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Nykaa.com Channel

Nykaa.com Working Hours

Monday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Wednesday 09:00 am - 09:00 pm
Tuesday 09:00 am - 09:00 pm
Friday 09:00 am - 09:00 pm
Saturday 09:00 am - 09:00 pm
Sunday Closed

Nykaa.com Company Representatives

Nykaa.com Overview

Latest complaint Missing items has been filed on 15/03/2024. Latest Resolved Return request cancelled and refund not done was resolved Dec 9, 2023. Nykaa.com ranks as the #1 most complained about among Cosmetics.

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Recent Nykaa.com reviews & complaints(1113)

J
Jaiswalsimran
from Kolkata, West Bengal
Mar 15, 2024
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Nykaa.com Customer Care
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Nykaa.com — Missing items

Few of my items are missing from the parcel and my request is cancelled from your end . Need immediate assistance. What kind of fraud is this. Order id- NYK[protected]. Instead of raising complaint they just rejected my request for the same. Rubbish service...
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K
Kekhrieneinuo
from Dimapur, Nagaland
Mar 12, 2024
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Nykaa.com Customer Care
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Nykaa.com — Refund complaint

I have returned my parcel from 29 February and I have not received my refund amount in my bank. I tried to contact the customer care service but no response till now. In the nykaa app it says that my refund was successful but I have not received the money yet. I want to file a complaint to receive my refund money back....
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M
Mahas
from chennai, Tamil Nadu
Feb 13, 2024
Feb 13, 2024
This thread was updated on Feb 13, 2024
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Nykaa.com — Not received products I ordered & return rejected to refund my money

Address: NYKAA E-RETAIL LIMITED

Hi,
I placed an order with Nykaa(Order Number NYK[protected] on 4th February for 13 products & paid them 3809 Rs in total. They delivered 3 products on 6th Feb and out of which 1 product(Dove body wash) is not part of my order. I have not received 11 products from my order for which the total cost is Rs.3521. I kept raising tickets with them asking for a refund of Rs.3521 or deliver the remaining products but they rejected...
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