Ola Cabs / Ani Technologies — 14-feb-2022, Paid by UPI, acknoledge by ola but still asking to clear ola money due

On 14th Feb 2022, We had a outstation ride with OLA and due to total amount was more then 3000 we paid ola via upi, which later on ola has confirm with driver that driver has received full amount. Still there is due showing in my ola postpaid which is 3000 + all the late fee they are attaching . I mailed many time to ola and they asked my bank detail so that they can send 3000 to my account which i will use to clear ola money due, its over a month since they took the detail and still I have not received any amount from ola. OLA money keep sending lots of threatening messages as well as call and every time i explain the person why due is still pending and got assurance that it should get resolve in 48 hour but nothing is happening and I am still getting those calls and WhatsApp messages everyday. Please look into this matter