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Ola Cabs / ANI Technologies Complaints & Reviews

www.olacabs.com

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Updated: Mar 16, 2025

Complaints 9477

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241

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Bad 😕 It seems that Ola Cabs / ANI Technologies has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Regarding Not Issuing Refund of My Amount by OLA ELECTRIC Vehicles

Misbehaviour of an autorickshaw driver

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Paid in cash but still showing pending payment

Paid for ride but still showing payment pending

can audit for out station

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Driver denied to get my money back which was transferred mistakenly twice

Driver took longer route and OlA software showing illogical routes

Constant daily harassment by Ola

Ola Cabs / ANI Technologies reviews & complaints(9477)

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Address: Raipur (Chattisgarh)

Website: Ola

Outstation audit is pending
Me Ola me prime Sedan ki car chalata hu aur mere Ola partner App me duty settings par outstation rental category ko on kar k apply kar raha hu to. Outstation audit is pending ye likh k aa raha hai par outstation rental category on nhi ho raha hai please meri problem ko thik kar do....

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I recently ordered a Chicken Peri Peri Rice Bowl from California Burrito via Ola Food, but the order I received had no chicken at all—just plain rice and greens. This is completely unacceptable and feels like a scam.

Order Details:

Payment ID: Idpay_PqKkSIi4lc7Ggi
Date: 01-Feb-2025...

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On 24th Jan, 2024 around 6.46pm I completed the Ola ride and paid the fare of Rs. 387 to anitechnologies205.[protected]@axisbank and transaction id is T2501241943444691276681

However, soon after the driver called me saying he has not received the money and it shows the customer has to pay the cash.

I tried multiple ways to to reach out to Ola support but it is just the bots sending auto replies .

The driver...

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Address: 4th Block, 17th Main, 100 feet Ring Road, Bengaluru, Karnataka-560034

Website: OlaCab

Dear Executive,

I am using OlaCab App since last 8 years. I am facing problem with post paid Ola Money. I was required to pay money for use of Ola Cab on 09 Nov. On 07 Nov, I tried and found that app was asking me to put Lock on Mobile. I donot wish to put lock on Mobile being senior citizen. This was informed to OlaCabs complaint, grievance and even support of Ola Cab and Money, both on mail on 08 Nov, 09, 11, 13, 14 and...

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Address: Mumbai

I have already tried to resolve the issue with Ola Support but there has been no resolution yet. Ola Cabs have been repeatedly calling on my number harassing me asking to pay the pending due amount.

Incidents:
I have traveled in Mumbai sometime back in 2024 by booking an auto using Ola app and the driver asked me to pay through cash which I did after the trip ended. But then Ola app asked me to pay the amount which I...

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Address: Bengaluru Office 2, Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095

Website: www.olacabs.com

Please be informed that I had an horrible auto experience via Ola. I booked an auto on25th Oct at 5.33 pm from LDA colony to A- block where an estimate of Rs161-Rs167 will be charged was shown.

The auto driver picked us and almost at 3 kms away of my actual destination, he stopped the auto and started saying that its showing your ride will end here. I stated that's not possible as I have booked till A-block and showed my app...

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Address: Chennai

Dear Ola Customer Service,
I am writing to express my growing concerns regarding the service issues in Chennai. It has come to my attention that drivers have been consistently charging a minimum of Rs. 50 extra on top of the actual fare amount, which is becoming quite a burden for customers.
Additionally, I have attempted to lodge complaints through the Nodal and Grievance Desk, but unfortunately, it seems that my concerns are...

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Address: Tulapur, Pune

I have already complained 2-3 times on the app and tried calling customer care too, but they aren't helping me with my issue. My scooter hasn't been turned on since last 15 days and its handle locked that's why I'm not able to move it to service station so i have already called and booked their Road Side assistance but they canceled my booking without solving the issue and even after booking for second time they aren't responding. I had called...

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Address: Ola Experience Centre Road Number 29, Shivkoliwada Cooperative Housing Society, Sion East, Sion, Mumbai, Maharashtra 400022

I booked an Ola S1 Pro 2nd Gen bike on 9th August 2024, with Order ID OET-[protected]-HIF859. A payment of ₹1, 47, 299/- was made on the same day (attached is the payment confirmation for your reference). The delivery was initially expected on 12th August 2024, as per the email confirmation received. However, the delivery of the vehicle has now been delayed by 18 days. I have been consistently following up regarding this delay, but...

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I recently placed my scooter in vacation mode for approximately three months. Upon attempting to start the scooter, I encountered difficulties, and it failed to power up. I promptly contacted Ola customer care multiple times, seeking assistance. Despite my efforts, the response from customer care was inadequate, prompting me to escalate the matter on Twitter. Following my Twitter escalation, I received a call from customer care, and they...

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Address: Ola allahabad

Mera outstation nhi kula h audit pending Bata raha h outstation duty on line kare...

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I had booked a Sedan, from Bagbazar to Mominpore in Kolkata, today, in an ongoing trip, for my senior citizen father, and driver has refused to switch on the AC, and threatening to deboard my father in the middle of the road.

Driver Name : Raju Patel

This ride: http://olacabs.com/track/3803rqupbs
Vehicle number: WB053773
Driver contact number: [protected]...

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Address: 2,Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095

Website: olaelectric.com

My OLA scooter BR 31AY 6195 died at my home on 3rd of July 2024 so through RSA I sent my vehicle for the repair after contacting an OLA staff member who suggested sending it to the OLA DANAPUR. On 4th of July the vehicle reached the service centre . I was in touch with a OLA STAFF & he received my vehicle. 2 days passed and there was no update on my vehicle repair status so I messaged him & tried to ask him about the repair status but he...

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Address: 13 second floor Keshav Bhuvan Deodhar Road Matunga east Mumbai 400019

I am writing to escalate a long-standing issue with my Ola electric scooter, which has not been charging for over a month now. Despite multiple complaints (Request Nos.[protected] June 2024),[protected] June 2024),[protected] June 2024),[protected] May 2024),[protected] May 2024)), no satisfactory resolution has been provided.

The scooter was taken to the service center around 22nd May and returned with an assurance...

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Address: 199 Ambika Nager shujalpur

Bike Number: MP42 ZB 0403
Purchase Date: 22 Apr 2023
Today's Date: 07 May 2024

Despite previous correspondence and escalations, my RC has still not been registered with the RTO, nor is there any information available online regarding its status. This delay is unacceptable and reflects poorly on OLA's commitment to customer service.

OLA Team
I try to contact many time to ola team through email...

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Address: banglore

Website: support@olaelectric.com

Hi team, I have purchesed the OLa ev scooter on 20th November 2023, I have gone outstation for 3 weeks and when I came back my ola scooter was discharge and I was unable to charge again, so i raised a complaint they have taken my scooter and I talked to the customer service as they informed that it is under warrenty you wont be charged but today 20th June they are calling me saying you need to apy for it as you don't have 70k inspite just...

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Permbur to neelankari around 20 km when booking time it's shows Rs550-591 amount but when reaching destination it's shows 691 and another think driver accepted the ride asking extra 200Rs for drop

Ola fraud company and also drivers also scammers...

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Unable to use wallet money even in recharge or bill payment...

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Address: Bangalore

Website: olaelectric.com

Today is May 9th, 2024. On April 19th, 2024, I purchased an Ola S1X 4kWh, priced at 1 lakh and 10 thousand rupees. I paid the full amount expecting delivery on May 9th, 2024, as indicated. However, despite their terms and conditions mentioning delivery subject to stock availability, I still haven't received the product. I feel deceived by Ola Electric's false delivery promises, causing mental distress. I intend to take legal action against...

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Address: Block C, Ola Campus, Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095 Email id: grievance@olacabs.com

Website: olacabs.com/about.html

I had taken ride from my home to Adani Shantigram in Ahmedabad on 1st May 2024 and booked Prime Sedan between 9 to 9:30 AM. The Driver dropped me near the gate of Adani House and the payment was through Ola Money so I got down and asked him the payment is online. I went upside and was busy in work. After around 1 hour I got notification from Ola that my ride has got ended just now and I have been charged Rs. 745 for the ride. I was surprised...

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