I Amit Vikram Bakshi, registered my bike in Ola Driver after onboard my customer account has been blocked by Ola. Now I have changed the Mobile Number and email ID on Ola Driver / Partner App but still my account is showing blocked I am unable to make payment of my outstation olamoney amount which is 4725/-. & also getting late payment Charges.
After mail to [protected]@olacabs they reply (same copy paste mail)
Hi Amit,
Thank you for contacting Ola.
We are sorry to know that you are unable to log in to your Ola account which is associated with mobile number "XXXXXXXXX".
Having checked our records, we see that the mobile number "XXXXXXXX" has been updated under the driver-partner/operator contacts hence, you are unable to use the Ola app as a customer
We request you to use a different number or contact partner care team to release the existing number associated with Ola.
We look forward to serving you better in your future ride. We look forward to serving you in future rides.
Please reply to this email if you have any questions. We will be happy to help.
Thank you,
Palak Gupta
Ola Support
As I spoke to Partner Care, They said that my number not associate with Ola Partner and there are not any system to release the existing number associated with Ola.
On twitter’s account Ola stop replying to me
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