On 17 sep 2019 i had used ola outstation service from hyderabad to bidar & back (Crn[protected]).
At the time of booking, round trip rental shown was approximately rs 3100/- but the final bill was rs 4669/-. The distance from hyderabad to bidar is about 145kms and round trip with local travelling (At bidar) would not be more than 320 km. But, the invoice was reflecting total travel distance as 419km which is clearly 100km more than the actual distance.
My mistake is that i didn’t see the closing kilometer reading as i was extremely exhausted after attending a funeral of my close friend at bidar.
When i brought this incident to ola customer care’s notice (Complaint #[protected], they are repeatedly saying that the driver has followed the fastest route but failed to give me an info about the route that driver has followed which is 100km extra. I was unable to get any fastest route in google map which exceeds 320km round trip but ola has charged me for 419km.
Ola customer care is so worst that they repeatedly send the same standard mail without even reading our mail. Was this information helpful? | 
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