Ola Cabs / Ani Technologies — charged twice for same ride and not refunding.

Address:

Bangalore, Karnataka

I booked ola cab from yasvantpur junction to balagere on 9th nov and after ride, my brother paid full amount via paytm to driver and same also deducted from ola postpaid. I have called driver many times but he didn't answer and blocked my number and mailed many times @olasupport but am not getting proper reply. My dues are increasing day to day and it is hectic. Am getting messages for clearing my dues. But i have already paid.

Now, i have been done multiple follow ups for [ola support] #2188320 case to get a refund but they are denying to make any refund for same ride deduction.

Now i am seeking consumer forum help to get my deducted money refund with compensation. Pls see screenshot of both.