| Address: Ola Experience Centre Road Number 29, Shivkoliwada Cooperative Housing Society, Sion East, Sion, Mumbai, Maharashtra 400022 |
I booked an Ola S1 Pro 2nd Gen bike on 9th August 2024, with Order ID OET-[protected]-HIF859. A payment of ₹1, 47, 299/- was made on the same day (attached is the payment confirmation for your reference). The delivery was initially expected on 12th August 2024, as per the email confirmation received. However, the delivery of the vehicle has now been delayed by 18 days. I have been consistently following up regarding this delay, but unfortunately, I have not received any clear answers or solutions to my concerns from the customer care team. This continuous follow-up should not be necessary—it is the responsibility of the company to ensure timely delivery, and it feels as though my concerns are falling on deaf ears. Buying a scooter should not be such a cumbersome process. I kindly request your intervention in this matter and would greatly appreciate it if you could help expedite the process and ensure that the necessary actions are taken. Was this information helpful? | 
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