| Address: | Bangalore, Karnataka, 560093 |
I booked ola rid from my home to bangalore airport today 16.11.2016 pick up time morning 3.45 am with crn[protected]. Vehicle no. Ka41b2278 driver hemanth gowda. Driver came with the vehicle without enough diesel and requested for payment in cash for filling the diesel. Since there is no alternate at last minute at early morning at 3.45 am, i paid rs. 500 for diesel and rs, 400 after the ride (Total rs.900). The same amount again deducted from ola money also without any intimation to me. Immediately i spoke to the customer care and they are not able to provide me a solution. I contacted the driver and initially he agreed to pay the amount back to me. After that he is told that since you have given complaint to ola customer care he will not refund the amount. After that he is not responding to the calls also.
In short 2 problems. 1. Last minute the driver was not ready to accept ola money transfer
2. Ola money deducted money without intimating me.
Request you to kindly provide a solution to pay back the extra payment collected Was this information helpful? | 
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