I hired Ola Outstation cab from Mumbai to Pune on 17th April. The total amount charged was Rs 2681. As per the break-up, an Additional Time Fare* of Rs 150 was charged which the cab driver halted to refuel the cng gas and was charged to me. In addition, Additional Distance Fare* of Rs 182 was charged which the cab driver intentionally de-routed from the original path shown by google map. When a customer onboards an outstation cab he/she may not have full knowledge of the route driver is taking and you only come to know at the end of the ride in the bill. Ola Cabs doesn't have any means to track such gaps and you are left with driver with no support from Ola representatives. Was this information helpful? |
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