Ola Cabs / Ani Technologies — I was taken to an unknown place by ola and I was charged twice

I booked an auto in Hyderabad. First of all uber changed my location automatically and I reached an unknown location. I had to pay my driver Rs.198 and ola didn't provide any resolution. We had to travel and book another ride. When we reached the location, the internet was not working so my paytm payment of Rs.260 was showing pending. I had to pay my driver in cash. Then after an hour, the paytm payment got successful and Rs.260 was deducted again. So for a ride that was due Rs.260, I had to pay Rs.718. I tried contacting Ola but I did not receive any resolution since 4 days. I tried calling the customer care, but it said that the number is invalid.