Ola Cabs / Ani Technologies — Mode of Payment Automatically Changed after ride completion and I was charged Twice - Cash & Postpaid

I booked the ride on 12th Feb, 2022 at night around 9:30am, with cash on completion. The CRN number is [protected], from Ghaziabad to Delhi (near JBM school).
After the ride got over, the driver was shown the amount Rs.739 due (on-screen) and we paid Rs. 739/- in cash. After 10 minutes, I got a message that my postpaid account is deducted as well.
I have done multiple complaints but every time being routed to another department (postpaid/olamoney/support etc). Have tried raining this issue but no one is responding correctly to solve this issue.

His technical glitch because of Ola is hampering me.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ola Cabs / ANI Technologies
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    9462
    Pending
    0
    Resolved
    240
    Ola Cabs / ANI Technologies Phone
    +91 80 6735 0900 [Regd Office]
    +91 80 4665 5300 [HQ]
    Ola Cabs / ANI Technologies Address
    Regent Insignia, #414, 3rd Floor, 4th Block, 17th Main, 100 Feet Road, Koramangala, Bangalore, Karnataka, India - 560034
    View all Ola Cabs / ANI Technologies contact information