Ola Cabs / Ani Technologies — My ride fare was higher than estimated fare due to technical glitch in Ola App
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Chaitanya Koppaka
Mar 21, 2022
Jul 13, 2022
This thread was updated on Jul 13, 2022
Address: Chennai, Tamil Nadu - 600130
Booked OLA Auto to my office on 28th February 2022. App has navigated the driver to wrong location as my office was relocated to a different place in 2017 itself. Then I had to change my request to correct location which usually takes less than the amount I ended up paying after the ride.
I request OLA to adjust my ride fare to usual price and refund the difference fare amount.
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The app says technical glitch, please try after sometime since the day I complained about high fare.
Nice way to resolve issues, kudos.