| Address: 2,Hosur Rd, Koramangala Industrial Layout, Koramangala, Bengaluru, Karnataka 560095 | | Website: olaelectric.com |
My OLA scooter BR 31AY 6195 died at my home on 3rd of July 2024 so through RSA I sent my vehicle for the repair after contacting an OLA staff member who suggested sending it to the OLA DANAPUR. On 4th of July the vehicle reached the service centre . I was in touch with a OLA STAFF & he received my vehicle. 2 days passed and there was no update on my vehicle repair status so I messaged him & tried to ask him about the repair status but he didn't reply and also I called him but he didn't pick up my call. That day also passed, so on Saturday 6th of July 2024 I called Ola customer care helpline number and reported my problem. The customer care executive assured me that a complaint has been lodged and the service team will either call you or message you regarding your vehicle.
But again 7 days passed and no one tried to contact me from the Service Team. So Now what I want is :-
1. Take serious action against the Service Team of OLA DANAPUR
2. Take Action against 2 people who were in contact with me but now they have blocked me.
(1) RAJ MITTAL :- Manager of OLA DANAPUR
Contact Number- [protected]
(2) RAHUL RANJAN :- Don;t know what post he holds but he is the one more responsible in all this nuisance.
Contact Number :- [protected]
If OLA fails to take fast action on this case and I'm forced to go to the service centre to get repaired my vehicle. Then the HAVOC created by me at the service centre will be accountable to your negligence, RAJ MITTAL & RAHUL RANJAN and bad customer service. Was this information helpful? | 
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