| Address: Delhi | | Website: olaelectric.com/ola-care-tnc |
I have taken the Ola Care + plan for my scooter where they claim if any time my scooter isn't working properly. They will initiate a pick up and drop service and solve the issue in priority. Also, free of charge because of the plan. My scooter isn't performing well its charging time always vary from 12-16 hours, also while riding it suddenly shows warning and get turned off while i am being on road which might cause some serious accident. Even after multiple complaints there is no resolution they just want me to sit back and wait till the plan expires. Even the customer service is unorganized. we have to chat with a bot which won't solve any of our problems just initiate a ticket for a problem. Then they have their call services which don't pick up the call on time. I have been trying to call them and only twice they pick up the call and just tell me to wait. that is their resolution towards the blunder innovation they created.I have taken the Ola Care + plan for my scooter where they claim if any time my scooter isn't working properly. They will initiate a pick up and drop service and solve the issue in priority. Also, free of charge because of the plan. My scooter isn't performing well its charging time always vary from 12-16 hours, also while riding it suddenly shows warning and get turned off while i am being on road which might cause some serious accident. Even after multiple complaints there is no resolution they just want me to sit back and wait till the plan expires. Even the customer service is unorganized. we have to chat with a bot which won't solve any of our problems just initiate a ticket for a problem. Then they have their call services which don't pick up the call on time. I have been trying to call them and only twice they pick up the call and just tell me to wait. that is their resolution towards the blunder innovation they created.
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